Dexcom (NSDQ:DXCM) is warning European customers who have failed to updated the G6 iOS app for their G6 continuous glucose monitor that they may not receive scheduled alerts of high or low blood sugar.
Failure to update to version 1.5.4 of the app may cause alarms and alerts from the G6 continuous glucose monitor to not work as intended, the urgent field safety notice said. “Without alarms/alerts, you might miss a severe low or high glucose event,” the company warned.
Dexcom said those who have not updated the app will be blocked from using the older version today. The company did not immediately respond to a request for comment on whether any patients had been harmed by failing to update the app.
