Madison Heights, Mich.-based InfuSystem plans to offer flat and al-la-carte options for Sapphire service and repair, citing a three-business-day turnaround goal on repairs.
“Our partnership with Eitan Group will create savings and improve satisfaction for hospitals and homecare pharmacies,” InfuSystem CEO Rich DiIorio said in prepared remarks. “As a trusted partner in our industry, InfuSystem services thousands of infusion pumps every month, prioritizing patient safety by delivering our best-in-class infusion pump service, repair, and expertise to healthcare providers in all 50 states and Canada. We are excited to collaborate with Eitan Group on this new service partnership.”
“InfuSystem has a well-established, nationwide repair and service offering, with long-standing expertise in the industry,” added Eitan Group North America CEO Roger Massengale. “With a focus on quality, InfuSystem will provide an efficient, compliant and cost-effective service and repair option to our customers. Eitan Group prides itself on being a service-oriented organization and we are always searching for ways to streamline service options for our customers. Our new partnership with InfuSystem will result in a lower total cost of ownership for our devices, which translates into savings for our customers.”